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How phasing out shift work in NICUs benefits patients, physicians and hospitals

by March 24, 2020

During a stay in a hospital, it’s unusual to see the same physician for consecutive days. This is a symptom of the typical shift work scheduling format implemented by most hospitals. Though this model of working intermittent shifts is routine for doctors and nurses, it’s not the most conducive to positive patient outcomes, physician well-being […] [MORE]

3 ways hospitals fail patients & how to prevent issues

by October 25, 2018

Patient satisfaction and care are the most important aspects of any healthcare professional’s job – even if it doesn’t always feel like it, thanks to the rules and administrative burdens of the healthcare industry. Listening to patient feedback and making appropriate adjustments is essential to maintaining positive relationships with patients. 

Marketing your hospital to millennials in the digital age

by August 30, 2018

As millennials get older and make their own decisions about health care, the industry must adapt to their needs. The most tech-savvy generation is looking for different things in a hospital or health system than previous generations. And to keep up, healthcare facilities have to cater to those desires. 

Upgrade patient collections with telehealth technology

by August 23, 2018

Getting patients to pay their bills in full is a never-ending challenge for most healthcare organizations. Patients can be hard to track down and don’t like shelling out money after they’ve already received the services they needed. 

Survey: 85% of patients pick compassion over cost when choosing doctors

by February 9, 2018

Compassion is a key component of high-quality care, but would you expect it to take precedence over price when it comes to your hospital’s providers? A new survey revealed that’s the case for 85% of patients. 

Hospital noise is top complaint for just about everyone: What to do

by December 15, 2017

Hospitals are notoriously noisy places, from beeping machines to overhead announcements. That noise level can be distracting and annoying for not just patients, but staff members and visitors, too. 

New study finds 5-minute conversation improves patient satisfaction

by October 19, 2017

Taking the time to talk to patients can be beneficial in more ways than one. In fact, a simple five-minute conversation with hospitalized patients can significantly improve their satisfaction, according to a new study from the University of Virginia (UVA). 

2 ways AI will change care delivery in hospitals

by September 1, 2017

Artificial intelligence (AI) is poised to change how many organizations do business. Hospitals are no exception to the rule. Advances in technology will help facilities provide better care in many ways, and this will likely happen sooner than later. 

Finding the right balance when making investments

by March 7, 2017

While the overarching goal across the healthcare industry has always been to deliver the best quality of care to our patients, physicians in every specialization are also faced with the fact that health care is a business. In this guest post, Dr. Jennifer Adams, a graduate of the Medical University of South Carolina College of […] [MORE]

2 ways hospitals are using technology to boost patient satisfaction

by October 7, 2016

Hospitals across the country are using technology to improve patient satisfaction and provide them with faster service in many areas – both directly and indirectly related to their care. Because patient satisfaction has more of an impact on hospitals’ bottom lines, taking advantage of these innovations can be crucial to success. 

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