Compassion is a key component of high-quality care, but would you expect it to take precedence over price when it comes to your hospital’s providers? A new survey revealed that’s the case for 85% of patients.
Home : patient satisfaction
Hospital noise is top complaint for just about everyone: What to do
Hospitals are notoriously noisy places, from beeping machines to overhead announcements. That noise level can be distracting and annoying for not just patients, but staff members and visitors, too.
New study finds 5-minute conversation improves patient satisfaction
Taking the time to talk to patients can be beneficial in more ways than one. In fact, a simple five-minute conversation with hospitalized patients can significantly improve their satisfaction, according to a new study from the University of Virginia (UVA).
2 ways AI will change care delivery in hospitals
Artificial intelligence (AI) is poised to change how many organizations do business. Hospitals are no exception to the rule. Advances in technology will help facilities provide better care in many ways, and this will likely happen sooner than later.
Finding the right balance when making investments
While the overarching goal across the healthcare industry has always been to deliver the best quality of care to our patients, physicians in every specialization are also faced with the fact that health care is a business. In this guest post, Dr. Jennifer Adams, a graduate of the Medical University of South Carolina College of […] [MORE]
2 ways hospitals are using technology to boost patient satisfaction
Hospitals across the country are using technology to improve patient satisfaction and provide them with faster service in many areas – both directly and indirectly related to their care. Because patient satisfaction has more of an impact on hospitals’ bottom lines, taking advantage of these innovations can be crucial to success.
Changes proposed to hospital pain management
To curb the growing trend of prescription drug abuse in the U.S., hospitals are being challenged to change the way they assess and treat patients’ pain. Some groups are even pressuring the feds to revamp how they present pain management to hospitals.
Tech drives new strategy for patient-satisfaction surveys
Typically, patient-satisfaction surveys aren’t given to patients until the end of their visit, or shortly after they’re discharged. This means hospitals don’t get feedback on patients’ experiences until long after they’ve left. However, one hospital is taking a different approach to gathering feedback.
New site rates hospitals based on Twitter feedback
Can you tell how well a hospital is doing using Twitter? A group of researchers say yes, and they’ve created a website to rank facilities based on the feedback they receive through the social media site.
10 low-cost ways to boost patient satisfaction
Many hospitals are trying to boost their scores on patient satisfaction surveys. Instead of trying huge, sweeping improvement campaigns, keep this in mind: It’s the little things that matter – and that’s straight from the patient’s mouths.
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