Healthcare News & Insights

Strategies to improve HCAHPS scores in 2018

Healthcare facilities are being held to the same standards as the hospitality industry – where the patient experience is key. Since HCAHPS scores affect hospital reimbursements, excellent service remains at the forefront of patient care. Exemplary patient care equals financial stability and a good reputation for the hospital. In this guest post, Shari Dingle Costantini, […] [MORE]

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