Establishing a dress code for nurses may not be top priority for your hospital. But it can go a long way toward creating a sense of professionalism, and patients also appreciate it because it’s easier to identify staff. For these reasons, one big name health system decided to create a standard dress code for its […] [MORE]
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New trend: Hospital offers patients refunds
For many patients, health care is starting to resemble a retail purchase in more ways than one. Price shopping, customer reviews and a focus on patient satisfaction have become the norm. And now, just like most retail establishments, one hospital system is offering refunds to patients who aren’t happy with their experience.
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