Healthcare News & Insights

Dress codes for nurses: Tool to boost professionalism

Establishing a dress code for nurses may not be top priority for your hospital. But it can go a long way toward creating a sense of professionalism, and patients also appreciate it because it’s easier to identify staff. For these reasons, one big name health system decided to create a standard dress code for its […] [MORE]

New trend: Hospital offers patients refunds

For many patients, health care is starting to resemble a retail purchase in more ways than one. Price shopping, customer reviews and a focus on patient satisfaction have become the norm. And now, just like most retail establishments, one hospital system is offering refunds to patients who aren’t happy with their experience.