Healthcare News & Insights

5 essential skills your hospital’s nurses need

In an era of value-based care, your hospital’s clinical staff needs a unique skillset to meet the mark for various quality measures. This is especially true of your hospital’s nurses, who are on the front lines treating patients each day and are essential to your facility’s success. 

115768353Whether your hospital is looking to hire more nurses, or it wants to make sure the ones it has on staff are ready to face the new challenges created by value-based care, it’s essential to have nurses on staff who possess certain traits that help foster an environment where quality is a priority.

Important characteristics

As written in an article from Hospitals & Health Networks, here are five skills your nurses must have to help your hospital survive and thrive in the current healthcare climate:

  1. Commitment to advanced education. Many nurses are entering into the profession with a high-level of education, and a majority of entry-level nurses have a bachelor’s degree. But education doesn’t just stop there. Your nurses must be committed to regular continuing education and training so they can be up to date on the newest strategies and research for patient treatment. Standards are even higher for nurse leaders – doctorates should be encouraged over a graduate-level education.
  2. Technology proficiency. Technology is constantly changing, and hospitals must use it in ways that benefit patients. Nurses must be willing to adapt to these technological changes, whether they involve the facility’s electronic health records (EHR) system or other updates designed to increase patient engagement (including administering patient satisfaction surveys on tablets or collecting data from patients’ wearables to put in the EHR).
  3. Relationship building and collaboration. Teamwork is crucial to successfully implementing any value-based care initiative, and it starts by making sure the care team operates well as a unit. Nurses have always played a role in bringing providers and patients together, and they’ll have to take on even more responsibility in the future. As hospitals build relationships with community partners like primary care physicians and social-services organizations, nurses must be able to collaborate with these new partners to improve the quality of care they give patients.
  4. Driven by results. Because hospitals are being judged and paid based on patient outcomes, it’s critical for nurses to be performance-driven. They should be able to look at how care’s currently being delivered at your hospital and think of ways to reduce waste and inefficiency to cut costs and boost quality.
  5. Emotional intelligence. Nurses should have the knowledge of medicine required to perform their daily tasks, but they also need emotional intelligence to be successful. Many nurses are already empathetic and in tune with how to behave in sensitive situations. But they must also use their emotional intelligence to engage and inspire other staff to work toward meeting the hospital’s goals for improving care quality and patient outcomes.

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