Healthcare News & Insights

Jess White

Jess WhiteJess White, Contributing Editor for, has written for several different print and online publications throughout her career.
Jess is currently an editor with Progressive Business Publications (the parent company of PBP Media and, working on the Keep Up to Date on Primary Care Coding & Reimbursement newsletter.
Previously, Jess spent several years as an editor for a community newspaper group in the Philadelphia suburbs owned by the parent company of the Philadelphia Inquirer. She was also a freelance writer for, AOL's community news division.
Jess graduated with honors from Temple University and holds a dual degree in journalism and French.
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ED wait times in the news – 3 keys to lower them for patients

Wait times in the emergency department (ED) are in the spotlight once again after a recent incident involving a woman’s death demonstrates that hospitals must do what they can to get patients treated immediately – especially if they have symptoms that may be life-threatening. 

Issues with software program highlight importance of overcoming implicit bias

Hospitals must make sure patients of all backgrounds receive the same treatment and attention from clinical staff when they’re admitted for care. While most doctors and nurses don’t intentionally treat patients differently, implicit bias could unknowingly affect their actions. And technology they’re relying on for assistance may not be helping matters. 

Antibiotic resistance: Latest threats to hospitals & how to respond

Antibiotic resistance continues to be a significant problem. A new report from the Centers for Disease Control and Prevention (CDC) highlights just how bad it’s gotten – and lets hospitals know which antibiotic-resistant “superbugs” they should be watching for next. 

Ransomware attacks still rising in health care: Protect your hospital

Ransomware is still a significant threat to many hospitals and health systems. In fact, the problem is growing and expanding even beyond health care – whole city governments have been taken down by hackers. Hospitals are still an attractive target to thieves, however, and a recent case may up the number of ransomware attacks against […] [MORE]

How hospitals should handle confidential health conversations in public areas

Despite all the press given to data breaches involving technology, there are many other ways patients’ privacy can be compromised in hospitals, including overheard conversations. And they’re treated just as seriously as any tech-related violation – just ask one Pennsylvania hospital. 

Millennials & hospitals: Addressing their health care, finances

As millennials grow older and need to make decisions about healthcare services, it’s important for your hospital to understand their attitudes toward their health and how they best communicate so you can reach them on their level and treat them effectively. 

Virtual assistants: 4 questions to answer before using them at your hospital

“Alexa, send Mr. Smith’s medication to the pharmacy.” This request may become more common now that Amazon’s working to create virtual assistants for mobile devices that are HIPAA compliant. Apple and other companies are following suit. 

U.S. News & World Report issues 2019-20 Best Hospitals list

Another renowned rating system recently released its list of top hospitals. U.S. News & World Report’s 30th annual Best Hospitals rankings take a few different elements into account this year to help patients make better decisions about their health care. 

Patient satisfaction surveys: 5 changes CMS must consider

For years, hospitals have been judged on their performance in patient satisfaction surveys – particularly the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey from the Centers for Medicare & Medicaid Services (CMS). 

Alarm fatigue: New sounds may help prevent issues in hospitals

Hospitals are full of alarms that constantly go off – sometimes for no reason at all. Not only does this contribute to alarm fatigue among clinicians, it also has detrimental effects on patients’ recovery. Researchers are trying to create alarms that solve these problems, which could revolutionize care in your hospital.