Hospitals that want to make real progress toward providing more value-based care can get inspiration from their peers who are achieving success. Truven Health Analytics/IBM Watson has just released its annual list of the 100 Top Hospitals in the country, and they share many qualities other facilities should strive to emulate.
Per a detailed report, this year’s honorees have achieved consistent success in setting industry benchmarks for important quality metrics such as mortality rates, patient/customer satisfaction and 30-day readmissions.
Hospitals of all types, from large teaching facilities to small community hospitals, achieved their success by being adaptable and open to making changes specifically to tackle the challenges presented by the current healthcare climate. They focus on using objective data about their performance to improve workflow processes and care protocols.
Honored facilities ranged from notable hospitals, such as Emory University Hospital in Atlanta, to lesser-known hospitals like Chester County Hospital (Pennsylvania), BSA Health System (Texas), Mercy Hospital (Minnesota), Dupont Hospital (Indiana) and Alta View Hospital (Utah).
In addition, 10 out of the 100 Top Hospitals earned an additional honor: Truven’s Everest Award. This distinction is given to facilities that not only performed well enough to achieve benchmark status, but made their way to the top relatively quickly – within only a five-year period.
The Everest Award winners are:
- Baptist Medical Center Beaches (FL)
- Baptist Medical Center Jacksonville (FL)
- Beaumont Hospital – Grosse Point (MI)
- Beaumont Hospital – Royal Oak (MI)
- Hawkins County Memorial Hospital (TN)
- Mosaic Life Care (MO)
- Ochsner Medical Center – Baton Rouge (LA)
- Park Nicollet Methodist Hospital (MN)
- Joseph Mercy Hospital (MI)
- Joseph Mercy Livingston Hospital (MI)
Proof of high-quality care
When compared to their peers, Truven’s highest performing hospitals had:
- fewer patient complications
- lower inpatient mortality rates (when considering severity of illness)
- lower 30-day readmission rates, and
- lower 30-day mortality rates.
In addition, these hospitals had shorter patient length of stay, provided emergency care more quickly and kept expenses low. They also consistently followed evidence-based care protocols for blood clot prevention and stroke care.
If every hospital performed on the same level as these facilities this year, nearly 89,000 patients’ lives could’ve been saved, and over 61,000 more patients would avoid preventable complications.
In addition, $5.6 billion would’ve been saved on inpatient hospital costs, since the typical patient would be released from the hospital half a day sooner. And there would be more than 300,000 fewer 30-day readmissions.
Plus, these positive projections only apply to Medicare patients. If considering all inpatients with private insurance, outcomes would be even better.
This commitment to patient care translated into higher patient satisfaction scores. Truven’s top hospitals scored 10 points more than comparable facilities when patients evaluated their overall hospital experience.
Given how well these hospitals did in boosting the value of the care they provide patients, it’s worthwhile to take a closer look at high-performing facilities in your hospital’s geographic area, and compare their results with your own. Even if your hospital’s making positive progress, learning from other successful hospitals can provide additional ideas for improvement.