Healthcare News & Insights

Tips for Collecting Patient Payments While Strengthening Relationships

For healthcare providers, handling patient care and patient collections is a delicate balance. But, a well-designed repayment process can actually help you collect debts and keep patients. This eBook reviews the challenges of today’s collection process—dealing with regulations, understanding customer attitudes, responding to customer complaints, and developing a mindset that sees collection as a part of customer service.

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