Healthcare News & Insights

‘The doctor will e-mail you now’

A new program in Maine allows patients to check in with doctors electronically for care between annual exams.

Patients using the system will be able to communicate with doctors, ask questions about non-emergency health issues, schedule appointments, get test results and ask for prescriptions to be refilled.

There is no co-pay for the service.

The program is a joint effort between Eastern Maine Healthcare Systems and Anthem Blue Cross and Blue Shield in Maine. The companies are hoping to improve care for all patients, but in particular those who have difficulty getting transportation to the doctor, or people like college students who may only live in the area part of the year.

One important point: The program is designed for patients who have an ongoing relationship with the doctor and have had an exam within the past 12 months. The e-visits aren’t meant to replace a traditional annual exam.

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