Healthcare News & Insights

Issues with software program highlight importance of overcoming implicit bias

Hospitals must make sure patients of all backgrounds receive the same treatment and attention from clinical staff when they’re admitted for care. While most doctors and nurses don’t intentionally treat patients differently, implicit bias could unknowingly affect their actions. And technology they’re relying on for assistance may not be helping matters. 

Racial discrimination: Nurse sues hospital for granting father’s ‘no black nurses’ request

Healing patients and helping them return to their normal lives has always been a top priority for hospitals. What has climbed in importance, is improving patients’ hospital experiences by attending to their wants and needs. But when is a request too much?