Healthcare News & Insights

Don’t get ghosted! Top strategies to retain employees & hire new ones

You may have heard about the recent dating phenomenon of “ghosting,” but it turns out ghosting can affect more than just your personal life. More organizations are getting ghosted by job applicants and new hires, and the healthcare industry is facing the consequences more than most. 

Provider frustrations: Addressing unhappiness at your facility

Keeping your providers happy is a top priority, especially as rates of physician burnout continue to rise. When doctors aren’t pleased with their work or organization, that displeasure bleeds out to other clinical staff and patients, creating a culture of negativity at your facility that could impact patient care. 

Reduce infections in your hospital with artificial intelligence

Surgical site infections are a serious problem at any hospital, but new tools are being used to predict the likelihood of them occurring – and saving lives in the process. One health system’s investment in artificial intelligence (AI) has paid off in both infection reductions and cost savings, to the tune of $1.2 million. 

How to prepare your hospital for a natural disaster

No matter where your hospital is located, you must prepare for natural disasters. As hurricane season continues, making sure your organization has solid emergency plans in place should be a priority. 

3 key cybersecurity threats hospitals will face this year

Cybersecurity has been a major focus for hospitals in recent years, due to high-profile data breaches and the migration of patient data to electronic health record (EHR) systems. As your organization continues to strengthen its IT security, there are new dangers and threats to plan for. 

10 types of communication patients want about their health care

You’ve heard it before, and we’re sure you’ll hear it again: Communication is key in health care. The conversations between patients and providers, providers and nurses, and staff and family members are essential to successful care. 

Upgrade patient collections with telehealth technology

Getting patients to pay their bills in full is a never-ending challenge for most healthcare organizations. Patients can be hard to track down and don’t like shelling out money after they’ve already received the services they needed. 

Top hospitals to work for – is yours on the list?

With so many hospitals for doctors and nurses to choose from, it can be difficult to recruit the staff you need to maintain a high quality of care. And with potential nursing and physician shortages on the horizon, that task will only get harder. 

How to retain baby boomer nurses during a nurse shortage

Much of the focus during the country’s nursing shortage has been on recruiting millennials and new graduates. But those recruitment efforts are only half the battle. Retaining baby boomer nurses who already have the skills and experience you want at your hospital should be a priority. In this guest post, Brian Hudson, senior VP of a […] [MORE]

Most patients prioritize digital customer experience in hospitals: Next steps

Providing the best possible care is the ultimate goal of any hospital, and the digital customer experience is a key part of a patient’s visit. Patients are willing to go elsewhere if their needs aren’t being met, so it’s essential to prioritize technological innovation and improve convenience.