Healthcare News & Insights

Online appointments ease grueling ER wait times

Wait times in emergency rooms (ER) can be sickening. Patients are bound to feel worse when they have to endure those interminable waits in an over-crowded emergency department. 

Concierge services: How to provide a more pleasant ER experience

When it comes to hospital emergency rooms (ER), it’s no surprise to most executives that patient satisfaction scores aren’t stellar. People are sick, wait times can be long and patients’ lose their patience. So in this day and age of the Affordable Care Act, where patient satisfaction scores — including those in the ER — […] [MORE]