Healthcare News & Insights

Keep ED patients safe: Common information system errors

Emergency department information systems (EDIS) provide much-needed help, such as legible documentation, retrieval of past patient information and adherence to best practices. But just like with anything else, with the positives come the negatives. 

Focus on this area to reduce readmission rates

Reducing readmissions is a complex problem. And since there’s so much pressure on hospitals to lower them, finding a viable solution is top priority. New research shows taking one simple step can make a big difference. 

Hospitals use tech to engage ICU patients

Intensive care units (ICUs) can be pretty intimidating for patients and their families, which can have negative effects on patient recovery. But with the help of technology, some hospitals are taking extra steps to put patients at ease and provide better treatment.

‘Patient passports’ could help hospitals deliver better care

Hospitals need to have an open line of communication with patients and their families to provide the highest quality care. But in the chaos that comes with being sick, patients may forget to tell clinicians essential details about their health – or they may be too intimidated. 

New technique improves patient handoffs

Miscommunications at hospitals can lead to patient errors that cause harm, particularly during patient handoffs. But a new technique tested by researchers could come in handy with preventing problems. 

4 steps to a better relationship between doctors and hospital execs

Due to the shift toward value-based reimbursement, it’s important that healthcare execs and doctors work together to achieve the best outcomes so hospitals can continue to survive and thrive. But in many cases, hospital administrators might not be on the same page as clinical staff.

Text messaging may be a better alternative to pagers for hospital staff

In many hospitals, pagers are the primary tool used for communication between clinicians. If this is the case in your hospital, the practice may be eating away at your profits, and you may want to look at switching to secure text messaging instead.

Put your heart into delivering patient-centered care

“Patients come to us for high quality care — but they don’t like us very much.” That was the sentiment of Cleveland Clinic’s CEO, Dr. Delos “Toby” Cosgrove, when he took the reins at the Ohio mega-healthcare system 10 years ago. 

Malpractice suits: Lower your risk with honest and open communication

Do you know what patients report as the most important decision-making factor when they’re contemplating filing a lawsuit?

Doctors prefer traditional communication over technology

Despite the vast number of new tech products aimed at making communication easier, doctors still prefer talking to patients the old-fashioned way.