Healthcare News & Insights

Increase trust in your hospital and providers

Trust is the foundation of the relationship between providers and patients. Quality patient care can’t be achieved if patients don’t trust providers or other staff members. And since patient care is hospitals’ top priority, that can be a problem. 

Keys to help patients make better health decisions

More payors are calling on hospitals to provide patient-centered care and get patients more involved in their treatment, since better engagement often leads to improved health outcomes. Part of this process involves giving patients the information they need to make the best decisions about their health. 

Latest on mobile use in hospitals

Nowadays, mobile devices such as tablets and smartphones are being used in almost every setting. And that’s especially true in health care. Hospital staff members in all positions are using mobile technology in their facilities, and that’s not likely to change any time soon. 

Boost patient engagement through communication, shared decision making

Engaging patients in their own health outcomes has become important for hospitals. That means it’s essential to communicate information about their conditions throughout their hospital stays. To do this effectively, your clinicians must be on board with delivering information to patients in language they can easily understand. 

Keys to help doctors discuss adverse events with patients

If an adverse event happens, it’s important for hospital staff to communicate with patients and their families right away so they can be aware of the situation and how it’ll be resolved. However, doctors may struggle with this for several reasons, and hospitals must help them along. 

A different approach to fall prevention in hospitals

Patient falls are still all too common in hospitals. A quick slip can cause severe injuries – or even death. To keep a fall from negatively affecting a patient’s recovery, facilities need to make sure their fall prevention efforts go beyond the minimum requirements. 

Leveraging communication & collaboration in the cloud for health care

Patients today expect to use digital tools to enhance their interaction with healthcare providers and improve the quality of their care. In this guest post, Brendan Ziolo, head of large enterprise strategy at a multinational communications and information technology company, details what’s involved in creating a patient-centric digital workflow – technology foundation built on a strong network that […] [MORE]

How communication problems put patients, hospitals in jeopardy

Communication is important in providing top quality patient care. Any breakdowns in communication can lead to serious problems, such as patient complications or deaths. A new report shows just how much poor communication impacts hospital care. 

Keep ED patients safe: Common information system errors

Emergency department information systems (EDIS) provide much-needed help, such as legible documentation, retrieval of past patient information and adherence to best practices. But just like with anything else, with the positives come the negatives. 

Focus on this area to reduce readmission rates

Reducing readmissions is a complex problem. And since there’s so much pressure on hospitals to lower them, finding a viable solution is top priority. New research shows taking one simple step can make a big difference.