Healthcare News & Insights

More wrong info available to patients: How to handle it

Patients being more prepared for their visits is a good thing in most cases. You want patients to research their care beforehand to cut down on confusion and make sure they know what to expect. But this could actually end up being a double-edged sword for your providers. 

10 types of communication patients want about their health care

You’ve heard it before, and we’re sure you’ll hear it again: Communication is key in health care. The conversations between patients and providers, providers and nurses, and staff and family members are essential to successful care. 

Stop communication breakdowns during care transitions

Transitioning a patient from your hospital to their home or another healthcare facility is often a complicated process. And figuring out how to best serve the patient, while avoiding readmissions, depends on good communication. 

Direct communication with patients improves quality of care

It’s easy to emphasize the clinical aspects of patient care, since that’s the main focus in most hospitals. But by spending so much time on physical health, communication with patients about their emotional well-being can often fall by the wayside. 

Keys to creating an effective mobile strategy at your hospital

As mobile technology becomes even more prevalent, your hospital will need to create clear strategies and written policies governing how it should be used within your facility and by your staff. If your organization doesn’t have anything set in stone, you may want to change that. 

Use your EHR to open lines of communication between patients and providers

You’ve heard the complaints before: Electronic health record (EHR) systems make it harder for patients and providers to communicate. Patients feel like their providers aren’t paying attention to them and are focusing on a computer screen, while providers suffer under the increased administrative burden and spend less time on patient care. 

Increase trust in your hospital and providers

Trust is the foundation of the relationship between providers and patients. Quality patient care can’t be achieved if patients don’t trust providers or other staff members. And since patient care is hospitals’ top priority, that can be a problem. 

Keys to help patients make better health decisions

More payors are calling on hospitals to provide patient-centered care and get patients more involved in their treatment, since better engagement often leads to improved health outcomes. Part of this process involves giving patients the information they need to make the best decisions about their health. 

Latest on mobile use in hospitals

Nowadays, mobile devices such as tablets and smartphones are being used in almost every setting. And that’s especially true in health care. Hospital staff members in all positions are using mobile technology in their facilities, and that’s not likely to change any time soon. 

Boost patient engagement through communication, shared decision making

Engaging patients in their own health outcomes has become important for hospitals. That means it’s essential to communicate information about their conditions throughout their hospital stays. To do this effectively, your clinicians must be on board with delivering information to patients in language they can easily understand.