Healthcare News & Insights

Study: Expanded tele-care programs can save more money

Expanding telephone-based care management programs to larger groups of patients can lower total health care costs.

That’s according to a recent study published in the New England Journal of Medicine.

Telephone care management generally targets patients with chronic, high-risk health problems, or those needing information on treatment plans. Trained nurses contact the patients individually to help them manage their health and provide additional information or resources.

The study looked at a group of patients expanded to include “chaotic” health care users, such as those who routinely went to the ER for general health care. Researchers found that by expanding the scope of patients to whom telephone-based care management was provided, total health care costs were reduced by 3.6%. Most of the savings came from a 10.1% reduction in hospital admissions.

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