Healthcare News & Insights

Data privacy: How to enable healthcare workers while strengthening security 

As COVID-19 continues to challenge healthcare organizations around the country, hackers are increasingly targeting healthcare employees. Whether via phishing or ransomware attacks, cybercriminals continue to bombard overloaded IT systems in search of electronic personal health information (ePHI). 

Keeping protected health information private in the era of AI

Artificial intelligence-powered technology has a lot to offer hospitals, but it also comes with risks. In this guest post, Hoala Greevy, founder and CEO of a HITRUST CSF-certified secure email solution, offers four ways healthcare facilities can keep patients’ protected health information safe while using AI-powered services to work more efficiently and effectively.

4 new rules for effective hospital marketing

Hospital marketing has taken an unexpected turn: Because of a policy that ties 30% of hospitals’ Medicare reimbursements to patient satisfaction scores, some hospitals are using hotel-like amenities to attract and pamper patients. But these luxuries don’t assuage concerns about high healthcare costs. In this guest post, Dave Sarro, president and founder of a customized promotional […] [MORE]

3 steps to better resource management – and better organizational alignment

From electronic medical records to computer-assisted coding to clinical documentation solutions, technology has never played a larger role in patient care and healthcare operations, and that trend is sure to continue. In this guest post, Kevin Kern, CEO of a cloud portfolio management solutions provider, highlights effective IT resource management which promotes the notion the right people are […] [MORE]

Critical impact of talent management on HCAHPS

Providing high-quality patient experiences has been a top priority for hospital executives for some time now. But with the Centers for Medicare & Medicaid Services (CMS) tying reimbursements to HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores, it’s now a financial priority. In this guest post, Frank Costanzo, SVP business development at a global human capital management assessment and […] [MORE]

5 healthcare technology trends to watch for in 2016

Trends about where an industry is headed, especially one as large and complex as healthcare technology, should best be thought of as trajectories rather than binary “did/did not happen” events. But make no mistake, a lot can happen in a year – even in healthcare technology. In this guest post, Mark Ott, director of product […] [MORE]

ECRI’s Top 10 Health Technology Hazards for 2016

Technology: Hospitals need it to stay competitive, doctors need it to improve patient care with greater precision and safety, and staff need it to enhance workflow. These are all pluses. But, as usual, with the pluses come minuses. That’s why ECRI released its Top 10 Health Technology Hazards for 2016. 

Cleaning up claims improves profit and service

As we enter the third enrollment period for the Affordable Care Act (ACA), some of the initial kinks are getting worked out, but many issues still need attention. For hospitals, one of the main challenges is staying profitable. In this guest post, Yossi Zekri, president and CEO of an identity solutions provider, points out one source of […] [MORE]

CMS awards $685 million to support quality patient-center care

The Centers for Medicare & Medicaid Services (CMS) is often seen as the big bad wolf because it penalizes hospitals for high readmission rates, patients contracting hospital acquired infections, etc. But CMS has a good side, too. For example, it recently awarded $685 million to 39 national and regional healthcare networks and supporting organizations.