Healthcare News & Insights

BYOD policies can improve communication, patient treatment

If your hospital doesn’t have a bring your own device (BYOD) policy for employees to use smartphones and tablets on the job, it may be a good idea to implement one – especially since strategic use of employees’ devices can help streamline patient care and employee communication while boosting morale. 

Most employees would be open to the idea of using their own personal devices for work purposes, according to the “Embracing a Bring Your Own Device Policy in the Workplace” survey from WorkJam, a vendor that manages a digital workforce platform.

Out of all the workers surveyed by WorkJam, two-thirds said they’d use their personal mobile devices to access work-related data, including info about updated schedules and important training materials. Younger workers are particularly interested in using their smartphones for work – 57% of millennials would actually prefer to use their mobile devices for these functions, instead of trying other methods.

When looking specifically at the healthcare industry, 66% of employees said they’d be comfortable using their own personal devices for work purposes. And 69% of these workers said that, with the right application, it would be easier for them to pick up shifts that work with their schedules, which could prevent staffing shortages at critical times.

Using smartphones and tablets to communicate with workers has the potential to make treatment more efficient and keep your hospitals’ staffing levels at just the right amounts. Instead of using outdated technology such as pagers, managers can send text alerts to workers about scheduling issues or let them know about an emergency they need to address.

Streamlining communication via employees’ personal devices could also be key to retaining staff at your hospital. Over 60% of those surveyed by WorkJam said they’d leave a job due to issues with scheduling and communication, such as not having transparency with other teams.

Keys to a BYOD policy

To implement a BYOD policy, it’s important that your IT infrastructure can handle the increased traffic from multiple smartphones trying to connect to networks within your walls. With that in mind, hospitals must weigh the benefits of convenient communication against potential drawbacks, including the cost of upgrading networks and keeping private data secure.

However, for facilities that can mitigate any potential issues, allowing workers to use their own smartphones on site for work purposes can be beneficial to patients and employees alike.

When workers can access job-related tools on devices they’re comfortable with, it’s easier for them to keep up with the demands of their shifts and communicate with other employees about patients’ needs.

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