Healthcare News & Insights

Impact patient care and satisfaction with these 5 tips

Small changes can mean big results. Take, for example, the nurse-driven initiative to boost customer service and patient care that’s making a big impact at one Atlanta facility. 

CDC: Take steps now to prepare for MERS virus

Frontline healthcare providers and U.S. healthcare facilities need to be at-the-ready to evaluate and treat patients for Middle East Respiratory Syndrome Coronavirus (MERS-CoV), the Centers for Disease Control and Prevention (CDC) announced recently. 

As boomers become seniors, more docs in demand to treat older adults

Doctors who specialize in treating the elderly are in short supply. And this shortage is expected to get worse as 70 million baby boomers turn 65 by 2030.

6 infectious disease outbreaks linked to hospital drug thefts: Patients at high risk

The widespread theft of drugs from hospitals reflects what experts say is a nationwide surge of prescription-drug abuse — and in many cases the culprits are the very people entrusted with caring for patients. 

Put your heart into delivering patient-centered care

“Patients come to us for high quality care — but they don’t like us very much.” That was the sentiment of Cleveland Clinic’s CEO, Dr. Delos “Toby” Cosgrove, when he took the reins at the Ohio mega-healthcare system 10 years ago. 

Hospitals looking to fill new seats at executive roundtable

Who said it was lonely at the top? As pay-for-performance measures begin to impact the bottom line, there’s standing room only these days in hospital C-suites. 

Spike in hospital observation stays despite two-midnight rule

Medicare’s controversial two-midnight or “Cinderella” rule, aimed at saving money by reducing the number of hospital observation stays, is doing just the opposite.

Mayo Clinic finds proactive aftercare will slash patient readmissions

With federal payors docking payments to hospitals for early readmissions, researchers at the Mayo Clinic found aggressive aftercare strategies can slash patient re-hospitalization rates by 20%.