Healthcare News & Insights

Stop patient leakage & boost loyalty to your hospital

Keeping patients coming back to your providers and your hospital is often easier said than done. Patient leakage and improperly managed referrals are key concerns for many health systems and could result in lost revenue. 

LGBTQ patients: 4 keys to providing treatment

It’s important to offer your LGBTQ patients the best care possible and help them be comfortable at your facility. But depending on how patients identify, there might be several different considerations that your providers and employees should keep in mind when interacting with and treating these patients. 

Current state of data breaches, hacking: Hospital cybersecurity concerns

Major healthcare data breaches are in the news all the time, so you know how important cybersecurity is to your hospital. Protecting patient info is a priority for every organization, but new research on breaches this year could affect how you shape your cybersecurity protocol. 

More wrong info available to patients: How to handle it

Patients being more prepared for their visits is a good thing in most cases. You want patients to research their care beforehand to cut down on confusion and make sure they know what to expect. But this could actually end up being a double-edged sword for your providers. 

Healthcare execs looking forward to future: Keys for hospitals

The future of the healthcare industry isn’t all doom and gloom, even though sometimes it seems that way. Many healthcare leaders are actually optimistic about where the industry is heading and how their businesses will perform in the coming year. 

Anthem’s $16M data breach: What your hospital can learn

You may remember hearing about a major data breach from Anthem in 2015, where the protected health information (PHI) of nearly 79 million patients was stolen in a cyberattack on the payor’s systems. 

Trouble with recruitment? Try these strategies to attract new hires

You’ve heard all about the shortage of medical professionals, and your hospital may have even seen it in action. Hiring and recruitment are more difficult than ever, and that doesn’t seem to be changing soon. 

The 9 scariest IT threats your hospital may face in 2019

The year may be winding down, but that doesn’t mean you can relax and forget about potential technological hazards. To end the year strong and start 2019 with a bang, take stock of common threats to hospitals and how to address them. 

3 ways hospitals fail patients & how to prevent issues

Patient satisfaction and care are the most important aspects of any healthcare professional’s job – even if it doesn’t always feel like it, thanks to the rules and administrative burdens of the healthcare industry. Listening to patient feedback and making appropriate adjustments is essential to maintaining positive relationships with patients. 

Study: Virtual physical therapy improves outcomes, reduces costs

When patients have surgery, many need to see a physical therapist as part of their recovery. But making time to see another provider and paying for additional treatment is low on patients’ to-do lists, and some will avoid following postsurgical instructions – which can cause problems later on.