Healthcare News & Insights

Jess White

Jess WhiteJess White, Contributing Editor for HealthcareBusinessTech.com, has written for several different print and online publications throughout her career.
Jess is currently an editor with Progressive Business Publications (the parent company of PBP Media and HealthcareBusinessTech.com), working on the Keep Up to Date on Primary Care Coding & Reimbursement newsletter.
Previously, Jess spent several years as an editor for a community newspaper group in the Philadelphia suburbs owned by the parent company of the Philadelphia Inquirer. She was also a freelance writer for Patch.com, AOL's community news division.
Jess graduated with honors from Temple University and holds a dual degree in journalism and French.
Find Jess on Google+


Millennials & hospitals: Addressing their health care, finances

As millennials grow older and need to make decisions about healthcare services, it’s important for your hospital to understand their attitudes toward their health and how they best communicate so you can reach them on their level and treat them effectively. 

Virtual assistants: 4 questions to answer before using them at your hospital

“Alexa, send Mr. Smith’s medication to the pharmacy.” This request may become more common now that Amazon’s working to create virtual assistants for mobile devices that are HIPAA compliant. Apple and other companies are following suit. 

U.S. News & World Report issues 2019-20 Best Hospitals list

Another renowned rating system recently released its list of top hospitals. U.S. News & World Report’s 30th annual Best Hospitals rankings take a few different elements into account this year to help patients make better decisions about their health care. 

Patient satisfaction surveys: 5 changes CMS must consider

For years, hospitals have been judged on their performance in patient satisfaction surveys – particularly the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey from the Centers for Medicare & Medicaid Services (CMS). 

Alarm fatigue: New sounds may help prevent issues in hospitals

Hospitals are full of alarms that constantly go off – sometimes for no reason at all. Not only does this contribute to alarm fatigue among clinicians, it also has detrimental effects on patients’ recovery. Researchers are trying to create alarms that solve these problems, which could revolutionize care in your hospital. 

Prevent hospital-acquired infections from catheters: Vital strategies

The threat of infection is everywhere in hospitals, but the presence of certain conditions or medical equipment may make patients more likely to contract an infection. New research shows that hospitalized patients with indwelling devices, such as catheters, may be at significant infection risk. 

Addressing staff burnout through ‘hierarchy of needs’ – 5 keys

Burnout is high among doctors, nurses and other clinical staff. If workers are at the end of their ropes, they can’t effectively take care of patients, so it’s essential for hospitals to do what they can to support clinical staff and reduce their stress. 

Robocalls plaguing hospitals: How to respond

Robocalls aren’t just disturbing people on their personal phones anymore. Hospitals are increasingly becoming targets of robocall schemes, and it could make facilities more vulnerable to fraud. 

Medical errors: What hospitals can learn from one state’s new approach

Medical errors continue to be a significant problem for American hospitals. One state decided to take a deep dive into its hospitals’ issues with errors – and the approach it’s taking can apply to facilities across the country. 

How drones could revolutionize care delivery at your hospital

Drones aren’t just for aerial photos anymore. The technology’s getting much more advanced. Amazon will be using them to deliver packages soon – and they’re also being used for health care. In the not-too-distant future, drones could be an essential part of your hospital. 

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