Healthcare News & Insights

2018 healthcare predictions

Technology-based innovation is advancing at a pace many healthcare providers struggle to maintain. At the same time, patients are demanding more convenience and engagement. In order to provide clear value, providers must focus on enhancing the patient experience. In this guest post, Chris Byers, CEO of a company that offers an online form and data-collection platform, offers predictions on how the healthcare community will confront these innovations and demands in 2018 and beyond.

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Prediction 1

The patient experience will be paramount. With real-time data available at their fingertips, patients have even greater expectations of convenience and efficiency. Providers need to be proactive by engaging patients and creating high-quality experiences. This means giving patients easy access to forms and health information, putting necessary safeguards in place to protect patient information, offering timely appointment scheduling and keeping wait times down.

Prediction 2

The market will continue to demand tools that improve business processes. The Medicare Access and CHIP Reauthorization Act (MACRA) establishes – among other things – a new Medicare payment system based on the quality and effectiveness of a provider’s care. In order to provide high quality care, modern healthcare clinicians must develop a strategic approach to data management. And their success depends on critical behind-the-scenes workflow processes. Providers will capitalize on data collection by streamlining data management processes. Adopting a secure, easy-to-use digital data management platform will help automate the collection of patient information, which will free up time for providers to focus on patients and delivery of personalized, quality care.

Prediction 3

Accessible and secure data management will be a growing concern. The Healthcare Information and Management Systems Society (HIMSS) recently issued a call to action for the nation’s health sector. Aimed at encouraging health policy changes, the document – “Achieve Nationwide, Ubiquitous, Secure Electronic Exchange of Health Information” – calls for interoperability with a focus on accessible and secure data exchange. To answer this call, the healthcare community will take a step forward and implement protocols, care approaches, and trusted exchange frameworks that improve the consistency, accessibility, and security of electronic health information exchange.

As the market continues to demand more efficient and secure data management tools, data management services will continue to answer back with simple solutions that automate and speed up workflows. The tactics outlined above will help any healthcare organization with goals of improving the patient experience while boosting efficiency and security in 2018 and beyond.

Chris Byers is the CEO of Formstack, an Indianapolis-based company offering an online form and data-collection platform.

  • @RuthBragaMSN

    I’d like to add prediction #4: I predict that these predictions will put an even higher stress and demand on healthcare providers. Patients will see more of their physicians and nurses quitting, burning out, or worse. I’m disappointed to see that our predictions, let alone our realities, cannot include hope or accommodation for those who care for us and who we need. This needs to change.

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